FREQUENTLY ASKED QUESTIONS

ARE YOU CRUELTY FREE?

Yes we are. No animals were harmed and No animal testing on any Juvia's product.

Are You Vegan?

Most of our products are vegan, All brushes are strictly cruelty free and vegan. Eye shadow palettes are cruelty free and vegan. The Old Saharan Palette formula had "Carmine" in the red shades. However , we recently extracted "Carmine" from the red shades. New Ingredient List can be found on product page.

What Products are Not Vegan?

The Warrior Eyeshadow Palette is not Vegan

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

We accept the following forms of payment: Visa

MasterCard

American Express

Paypal

Wire Transfer for wholesale Orders (Only)</p>

DO YOU COLLECT SALES TAX?

State law requires that we charge applicable sales tax on orders shipped to addresses in the New Jersey.

WHAT SHIPPING SERVICES DO YOU OFFER?

We have many options for you to pick from within the USA. Below are some time frame estimates. This will help you make an informed decision, however this is just an estimate.

* USPS First Class: Small Packages 0 to 12oz : 2 to 5 days
* USPS Priority: 2 TO 5 days
* Standard: 2 to 7 days
* Fedex Ground : 2 to 6 days
* Dhl E commerce: 2 to 7 days
International Time Frame Estimate
USPS First Class International : 10 to 30 Business Days
FedEx Ground , Priority and Economy to Canada: 1 to 2 Business Days
FedEx Ground, Priority and Economy to all other countries: 2 to 5 Business Days
DHL Express To Canada: 1 to 2 Business Days
DHL Express to Other Countries: 2 to 7 Business Days

DO YOU SHIP INTERNATIONALLY?